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title: "Can I charge a customer of the remaining balance?"
canonical: "https://maestrel-resource-center.refined.site/space/KB/61768275/Can%20I%20charge%20a%20customer%20of%20the%20remaining%20balance%3F"
format: markdown
---
It is possible to charge a customer with the remaining balance directly from HBook **only if you use Stripe** as a payment gateway. We have a more in-depth integration with Stripe for this feature, and we currently have not planned to offer this feature for our other payment gateways. If you're using a different payment gateway, the remaining balance must be charged through that gateway’s dashboard.

In **HBook > Payment > Stripe settings**, there is an option "Store payment method". If you set it to “Yes”, the customer credit card details are saved on Stripe. 

There are then two options to charge the customer:

It is important to understand that: 

- these charge or refund actions must be carried out manually in the "Price/Payment" column of the reservation in **Reservations **menu
- the transactions are done with Stripe, even if you can do them from the HBook admin directly. No credit card information is stored on your server
- it is not a pre-authorisation: indeed, the pre-authorisation is only valid for 8 days (which does not correspond to the needs of the hotel sector)
- a Stripe client is therefore created, with the associated credit card data. This allows for a later debit or refund.

📎 **Check Stripe related articles**

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