---
title: "Customers"
canonical: "https://maestrel-resource-center.refined.site/space/HD/38043658/Customers"
format: markdown
---
> Macro (excerpt)
> 
> Customers management in HBook – manage guest profiles, booking history and contact details in Maestrel’s WordPress booking plugin.

In this section of the documentation, you will find information regarding the **Customers** sub-menu of **HBook** menu. You can here manually manage the customer details and list.

![customer-menu-item.png](media://0480f9ae-a6d7-4d89-b9b9-c1b45a5dd4e2)


---

This is where are listed all your customers. A customer ID is associated to a customer email, which means that if a reservation is done with an existing customer email, any information associated to the “Customer” in [HBook > Details Form](https://maestrel.atlassian.net/wiki/spaces/HD/pages/34668720) will be updated by HBook if modified.

![customers-table.png](media://28af4f3a-eba6-416e-b3b0-06c8739ea5ea)

1. You can search the customers table. You can as well sort the customers by ID or last name.
2. You can check the history of reservations of a customer. If you click on the number of reservations, you will see the list of his reservations with all details.
3. It is possible to **edit** customer details or as well to **delete** the customer, which will remove it definitely from the list.


> ℹ️ **Good to know!**
> ℹ️ 
> ℹ️ - Any information of the [Details Form](https://maestrel.atlassian.net/wiki/spaces/HD/pages/34668720) associated to the “Customer” will be updated each time a new reservation is received with this customer email address. If the field is empty, HBook keeps the previous information. If it is filled, we update the data for the customer.
> ℹ️ - If you work with agents that make bookings for 3rd party, we recommend creating another email field for the booking agent email.
> ℹ️ - If you enter reservations from the back-end, leaving the customer email field empty will allow you to create a new customer, only if you wish to.